EDIT: After talking to Shaw through chat support, they will no longer be able to keep the email address for $5/month after the service as been disconnected, only if its process of disconnection are you able to still do so. Snowbird the Shaw account would work too. There is a small fee to keep email active.
If those aren't working either, you should troubleshoot your Internet connection before troubleshooting your email. Try logging in to Shaw Webmail using your @shaw.ca email address. If you aren't able to log in, it's possible that you don't have the right password, or that your email account has been suspended.
Explore the menu of 'Select Saving Option' and, scroll down the list to search for Gmail option. Once you find this option, click on it to transfer Shaw email to Gmail account.
ActiveSync/Microsoft Exchange email setup
- Open Microsoft Outlook 2016.
- Click File from the top-left corner.
- Click Add Account.
- Click Manual setup or additional server types.
- Click Next.
- Depending on your version of Outlook 2016, you might see different options to choose your account type.
- Click Next.
iPhone / iPad
- Touch the Settings icon on the Home screen,
- Select Mail, Contacts, Calendars.
- Select Add Account…
- Select Other.
- Select Add Mail Account.
- and enter your account information.
- Select Next.
- Choose the POP account button.
Contents. You can log into Shaw Webmail from the web browser on any device or computer, anywhere in the world. If you set up Shaw email on your own devices or computer, you will be using a mail app created by a 3rd party to read emails in your mailbox on the Shaw servers.
Android
- Open the Email application.
- Press Menu and select Settings.
- Select Account Settings.
- Click on the email account you want to edit.
- Scroll to the bottom of the screen and click More Settings.
- Select Outgoing Settings.
- Check the Require sign-in option.
Android phones IMAP configuration
- In applications, touch Email.
- If you are setting email account for first time, touch Create new account.
- You will get a screen to select email service provider.
- Enter complete email address and password.
- Select Push enable.
- Enter name of the IMAP account and touch Next.
Check Mail Account SettingsSo, make sure your email account details are correct within settings by following the steps below. Head over to the “Settings” app on your device. Scroll down and tap on “Passwords & Accounts”. Here, choose the email account that you use with the Mail app under Accounts.
Find Email Provider
- Enter your domain name (i.e., example.com).
- Press Enter on your keyboard.
- A list of all dns records for the name you entered will appear.
- Look for the MX record and observe the name to the right of it, which is the domain's email provider (e.g., smtp.example.com).
Log into Gmail (in your web browser) and open the Settings menu. Click the “Forwarding and POP/IMAP” link and select “Enable IMAP” or “Enable POP,” depending on your needs. Click “Save Changes” when done. Type the name and port of the incoming mail server into your email software.
How to find the SMTP Mail Server for an Email Address
- Open a DOS Command Prompt.
- Type "nslookup".
- Your computer's DNS Server name and IP address will be displayed.
- Type "set type=mx" - This will cause NSLOOKUP to only return what are known as MX (Mail eXchange) records from the DNS servers.
- For an example, type "hotmail.com" or use your own domain name.
Add a New Email Account
- Open the Gmail app and navigate to the Settings section.
- Tap Add account.
- Tap Personal (IMAP/POP) and then Next.
- Enter your full email address and tap Next.
- Choose the type of email account you will be using.
- Enter the password for your email address and tap Next.
Outlook.com does not require Secure Password Authentication (SPA).
- IMAP server name outlook.office365.com.
- IMAP port 993.
- IMAP encryption method TLS.
- POP server name outlook.office365.com.
- POP port 995.
- POP encryption method TLS.
- SMTP server name smtp.office365.com.
- SMTP port 587.
Android tablets and smartphones
- Go to Settings scroll down to the Accounts section and select your email account.
- Select Account Settings.
- Select the account you want to check.
- Scroll to Server Settings and select Incoming settings.
- You'll be able to see whether you're using IMAP or POP by the server type.
You will be presented with your WiFi modem login page. Enter the following information: Username: cusadmin. Password: This information is located on the white sticker on the top or side of your modem.
To manage your accounts using the My Shaw website:
- Sign in to my.shaw.ca.
- Click My Bills to manage your Shaw bills, transactions, and payments.
- Click My Profile to manage your accounts, Shaw IDs, Shaw email accounts, and Shaw Go WiFi Devices.
- Click My Services and select a service to manage from the drop-down menu.
To change your password using the My Shaw website:
- Visit my.shaw.ca.
- Click Forgot your Shaw ID or password?.
- Enter your recovery email address.
- Confirm that you are not a robot.
- Click Reset password.
- Check your inbox for an email detailing the next steps.
You can
change your
password for security reasons or reset it if you forget it.
Change your password
- Open your Google Account.
- Under "Security," select Signing in to Google.
- Choose Password.
- Enter your new password, then select Change Password.
Log in to My Shaw using your Shaw ID and password. Hover over My Services at the top of the page, and click Internet. Scroll down to Email Accounts and click Edit next to your email address.
Quick Answer: How do I find my account number?
- Once you sign into My Shaw, your account number is displayed on the homepage under the Welcome greeting.
- You can also see your account number on your actual bill if you click View my Bill from your Account overview in My Shaw.
Delete an email address on the Shaw website
- Click My Shaw at the top of the website.
- Click My Services and choose Internet from the dropdown menu.
- Scroll down until you see Email accounts.
- Click Edit next to the email address you want to delete.
- Click Delete this email in the bottom-right corner.
Select the “Home” tab at the top of the e-mail client, then click “My Account” under “Personalization” on the left side. After that, click “Security Options”. Under “Password,” click “Change password”. Enter your current password and then enter your new, strong password twice.
Fix SMTP Server error in Email
- Open your email client program (Outlook Express, Outlook, Eudora or Windows Mail)
- Click "Accounts" in the "Tools" menu.
- Click on your email account then click "Properties" button.
- Click "General" tab.
- Ensure that the "E-mail address" is your valid address for this account.
- Click "Servers" tab.
The recipient was rejected by the server because it does not allow relaying," chances are you need to check your outgoing mail server settings. Go to Settings -> Mail, Contacts, Calendar and tap on your email account. 2. Tap on "Account," then go down to the "Outgoing Mail Server" section and tap on "SMTP."
On your Android device:
- Go to the home screen and select Email.
- Click Add New Account.
- Enter your email address and password.
- Tap Manual Setup.
- Select an account type: POP3. IMAP. Microsoft Exchange ActiveSync.
- Uncheck the Authentication required before sending emails checkbox.
- Click Sign In.
