Koodo Mobile is a Canadian mobile flanker brand started by Telus in 2008 and mostly oriented toward younger customers. Koodo differs from its parent Telus by not requiring a fixed term contract. Koodo currently provides postpaid, prepaid, and wireless home phone services.
Wi-Fi Calling lets you make and receive voice and video calls over a Wi-Fi connection instead of using your cellular connection. If you have a Wi-Fi connection and are in an area where voice service is weak or unavailable, use Wi-Fi calling to continue making voice calls.
Koodo offers a $30 1GB Shock-Free data plan for monthly users, but Koodo Prepaid plans offer the most options. Koodo Mobile doesn't currently offer contract data plans for mobile internet hotspots. Running on the Telus Mobility network, Koodo has access to the largest and most reliable national coverage.
You'll be glad to know that Koodo runs on Canada's coast-to-coast 4G network covering 99% of Canada s population. So your coverage will stretch from east to west and north to south.
Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
You can do this in a handful of ways:
- Step 1: Use an Existing Account.
- Step 2: Make Sure It Is Compatible.
- Step 3: Authorize Your New Device.
- Step 4: Check the SIM.
- Step 5: Add a Device with an App.
- Step 6: Confirm with the App.
- Step 7: Phone it In.
Koodo only covers accessories purchased at a Koodo store. Provided the warranty hasn't expired, there's no charge for a replacement if the defect is covered under the Manufacturer's Warranty. Return your defective Koodo phone with your proof of purchase to a Koodo store.
An activated app that cannot be removed or reset unless deleted by giving a password. This locator will allow Koodo to locate a phone when it is activated for use in range of cell towers.
If you need a different sized SIM card, login at koodo.com/selfserve - select “Mobile services” from the the Self Serve drop down and then select “Change your SIM card”. Follow the steps and you'll be up and running within minutes.
Visit activateprepaid.koodomobile.com to activate your Koodo Prepaid service.
Whenever you need long distance minutes, data, or anytime minutes, you can buy a Talk or Data Booster add-on by logging in to Prepaid Self Serve. Booster add-ons don't expire. Any unused minutes or data will be carried over when you renew your base plan.
To use Koodo Prepaid, including any Boosters on your account, you'll need to buy a base plan first. When it comes to Koodo base plans, there are no pay-per-use charges. You'll have unlimited access to your included features for 30 days, and you get exactly what you paid for.
Either your account/phone number have been deactivated due to cancellation/non-payment or your Self Serve account needs to be approved by the account owner (usually the person who pays your phone bill). Once the account owner approves your request, you can log into Self Serve.
You can add the mobile-optimized Koodo Self Serve site to your phone s home screen so you can keep tracking your usage, billing and more. It s basically like bookmarking the site on your phone for easy access. See our instructions below for both iPhone and Android.
Yes, and we can help you with that. You can still unlock your PC mobile device at no charge by calling our Customer Service centre at 1-855-660-3355.
The app is not available at all (ios nor Android) anymore. Their mobile site took its place. The new samsung's got the koodo app, which is pretty much a slower google chrome version of the koodo site. App was discontinued over a year ago.
You can see the remaining balance owing on your Tab by logging into Self Serve and selecting Koodo Tab from the Self Serve menu. At the top, you'll see a snapshot of your remaining Tab balance as well as the number of months remaining before your Tab reaches $0.
Koodo Mobile updates 'Self Serve' app for iPhone, Android and BlackBerry. If you have an account with them you might have realized that they've redesigned their “Self Serve” app – which is available on iPhone, Android and BlackBerry devices running OS 6, 7 and BlackBerry 10.
Similar to Fido, Telus's discount brand, Koodo, charges $10 for various account changes when done over the phone. Telus and Bell's main brands also charge fees for a few different account changes when customers call in.
Koodo Mobile. Your account number is located under the date at the top of your Koodo Service Agreement. Your account number is located under the name at the top of your Koodo bill.
It can take anywhere between 1 hour to 24-48 business hours for your SIM Card to activate so we always recommend you keep using your old SIM Card in the meantime.
Make sure that there is network coverage in the area and insert the SIM into a compatible phone. If the SIM is active, it will connect to the network and show the signal strength of the network. It will also say GSM or 3G or 4G. If the SIM is not active it will say something like No Service.
If you encounter any of the issues listed below then you might have a SIM card that is not working properly anymore.
- Calls being interrupted, or messages delayed.
- Pin code requested without rebooting the phone.
- Sound quality decreasing.
- Battery life reduced.
- Phone getting warm.
Koodo Prepaid SIM cards are now $10 for a limited time! Visit a store here or purchase on Amazon.
Getting another phone on PrepaidYou can buy a new phone and use the same Koodo Prepaid SIM card. No need to activate your new phone!
