Method #1 – Power Cycle Your Samsung Smart TV and RouterA quick restart will help refresh your connection and delete temporary files that may be causing the problem. Turn off your Samsung smart TV. Once connected to the Internet, plug your TV back in. Turn the TV on and relaunch YouTube.
- Press the Smart Hub button.
- Select Featured. Apps that can be updated are indicated by a small white arrow in a blue circle.
- Navigate to an App that needs updating, then press and hold the Enter button until a sub menu appears.
- Select Update apps.
- Click Select All.
- Select Update.
If you are still experiencing problems playing videos on YouTube, it might be because of your internet connection. Check whether or not your device is connected to the internet by opening the 'Settings' menu and viewing your network connections. If you are connected to a WiFi network, you may have a router issue.
Update the YouTube app through the Google Playâ„¢ store app
- On the supplied TV remote, press the HOME button.
- Select Apps.
- Select the Google Play store app.
- Locate the YouTube app.
- On the YouTube app, it will indicate if an update is available, select it to proceed with the update.
Clear the YouTube Cache and DataIf you have been using the YouTube app for a while, a large amount of cache and data could have built up and be causing issues. On Android, go to Settings > Apps > YouTube > Storage. Tap Clear cache and see if it fixes the problem. If not, return here and tap Clear data.
Loose connections, damaged cables or inactive power sources are the probable cause of the problem on your TV. Your TV might be set on a wrong input. Ensure that your TV is set to the correct input to avoid this issue. Firmware update issue: Your TV screen might be having a black display due to the obsolete firmware.
i.e. a cable box or a DVD player, then the possible reason why it is not displaying a picture is that the cable connecting the TV to the cable box or DVD player is loose or damaged. If there is still no picture, then the cable is damaged and needs to be replaced. Visit your nearest TV repair expert and buy a new cable.
Unplug the HDMI from one input and plug it to a different input to test if a port is bad. Replace the HDMI cable as it may have a short or another defect which causes the black screen issue. Unplug the TV for 5 minutes to attempt a reset. Unplugging the TV will reset the television and clear any temporary issues.
If the colours on your screen appear distorted, then your TV might be malfunctioning. Phantom colours are also a problem; if there are smears of bright colours in areas that should be completely white, you can be pretty sure that there's a problem. Colour distortion is relatively simple to correct, so don't despair!
The screen of your Samsung TV may go black if there is a faulty cable connection or a problem with the source. Moreover, there are settings such as sleeping hours that could be causing the random black screens.Sep 22, 2021
The most common reason could be your device's crashed system. When your Samsung memory gets lower, or you meet a system update failure, the system would be crashed and stuck with a black screen on your Samsung Galaxy.
YouTube videos show a black screen with audio
- Refresh the page. If reloading the page doesn't get the video to play, pause AdBlock, reload the page, and when the video starts playing normally, unpause AdBlock.
- Clear your cache and cookies.
- Uninstall and reinstall AdBlock.
- Manually update your filter lists.
