Why can't I make purchases on Google Play?

1. On your Android phone or tablet, open the Google Play Store app .
2. Tap Menu Payment methods. More payment settings.
3. If asked, sign in to pay.google.com.
4. Under the payment method you want to edit, tap Edit.
5. Make your updates.
6. Tap Update.

1. Open the Google Play Store.
2. Click on the three lines in the top left corner.
3. Look for the option that says "Payment Methods" with a little card next to it.
4. Click on that option, and choose the payment method that works best for you.

1. From the Home screen, swipe over to the screen with the “Settings” icon, then select it.
2. Select “General“.
3. Scroll down and select “Restrictions“.
4. Type your restriction password.
5. Scroll down to the “In App Purchases” option and ensure it is turned “On“.

1. On your Android phone or tablet, open your Settings app.
2. Tap Apps & notifications. App info or See all apps.
3. Tap Google Play Services.
4. Tap Storage or Storage & cache. Clear cache.
5. Tap Clear storage Clear all data. OK.
6. Open the Google Play Store, then try your download again.

1. From a Home screen, navigate: Apps > Settings.
2. Tap one of the following: Option varies depending upon device. Applications. Application manager. App manager.
3. Tap Google Play Store.
4. Tap Clear Cache then tap Clear Data.
5. Tap OK.

Parental Controls Within the Google Play Store

1. To turn on the parental controls in the Google Play Store, open the store on the device and then tap the 3 lines in the top left corner of the screen.
2. Next tap “settings” and then “Parental controls”.
3. Turn it on by toggling the switch to the On position.

1. Find the in-app purchase you want to apply the promo code to.
2. Start the check-out process.
3. Next to the payment method, tap the Down arrow .
4. Tap Redeem.
5. Follow the on-screen instructions to complete your purchase.

1. Start the Google Play Store app from the homescreen.
2. Tap on the Menu button and pick Settings.
3. Scroll down to the User Controls submenu, and tap on the Set or Change PIN option.
4. Choose a PIN that will be easy for you to remember, but hard for the kids to guess, and reenter it after pressing OK.

1. Download and install the Android Pay app, if you don't already have it.
2. Open the Android Pay app.
3. Set up your credit card.
4. Launch one of the apps that support Android Pay and make a purchase.
5. Checkout after you're done shopping.

1. On your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.
2. At the top, tap Payments & subscriptions.
3. Tap Manage purchases, Manage reservations, or Manage subscriptions.
4. To see more details, select an item. Here, you can take actions, like: Track a delivery. Cancel a reservation.

1. Check to see if your payment method is up to date.
2. Make sure that you have enough money in your account for the purchase.
3. If you're still having issues, contact your bank to see if there's a problem with your account.
4. Try making the purchase again with a different payment method.

1. Figure out the reason for the decline. Once the declined payment happens, your credit card company or bank may share the reason for the decline with us.
2. Contact your credit card company or bank.

1. Open the Google Pay app .
2. On the transaction you want to return, tap Details.
3. Tap Decline. If it says "Completed," you can't return the money. You can try to send the same amount back to the sender instead.
4. Tap Decline again.